Frequent Questions About Water Waste

Water flowing off your property can result
in a water waste fee.

What is the penalty for water waste?

Water waste could result in a water waste fee on your bill and/or termination of service. Water-waste fees vary and are based on meter size and violation history for the preceding 18 months.

How is a water waste violation issued?

A water-waste investigator conducts a field investigation. The investigator captures video footage of the violation to protect your rights. You may request a copy of this video.

Can I appeal a water-waste fee?

Yes. You must submit your request for appeal in writing within 14 days of the date shown on your notice of violation. You may mail or fax the request for appeal. A hearing date will be scheduled, and you will be notified.

The hearing officer will be an attorney from the Clark County District Attorney's office. A decision will be rendered within 10 days of your appeal hearing. See the Water Waste Fees page for more details.

What if I need more time to correct the violation?

The Water District is interested in working with customers to identify permanent solutions to water waste. You must request and submit an application for a Water Waste Abatement Arrangement by calling (702) 822-8571. You must pay all fees assessed prior to the arrangement approval.

Do I have an option other than paying the fee?

Not unless you appeal your fee and receive a decision in your favor. Otherwise, the fee must be paid with your water bill. A first-time fee may be rebated if you attend LVVWD's free Curbing Water Waste class.

What happens after the fee is assessed?

A water-waste investigator will conduct a follow-up investigation. If you have not corrected the water-waste violation, additional fees may be assessed.

How can I learn more about water conservation?

The Las Vegas Valley Water District is a member of the Southern Nevada Water Authority, a regional agency that offers incentive programs and tips on water conservation. Visit snwa.com for details.

Who do I call if I have questions?

Call the Water Waste Investigation Line at (702) 822-8571 Monday through Thursday between 7 a.m. and 6 p.m.