Big Bend Water Service
Follow the directions to activate or terminate service.
Follow the directions below to activate or terminate water service in Laughlin. Call Customer Service at (702) 298-3113 if you have questions.
Activating Service - New Accounts
If you are new to Laughlin, you will need to visit the Big Bend Water District office at 1520 Thomas Edison Dr. to activate service.
If you are unable to visit the office, request activation of service in writing. The request must include:
- Customer Name
- Service Address
- Telephone Number
- Mailing Address
- Activation Date
- $100 security deposit or a letter of credit history
Mail the request to:
Big Bend Water District
1520 Thomas Edison Dr.
Laughlin, NV 89029-1600
Activating Service - Previous Service Account
If you have had previous service with the Big Bend Water District and have established an excellent pay history, you will not need to pay the security deposit. Request service by calling (702) 298-3113 or fill out the Application for Water Service form.
Terminating Service
You must notify the Big Bend Water District by telephone or in person and provide a mailing address for the closing bill.
Hours
The Big Bend Water District is open Monday through Friday, 8 a.m. to 4:30 p.m., and it is closed weekends and major holidays.
Payments
The Las Vegas Valley Water District online billing system does not currently accept payments by Big Bend Water District customers. Until the system is updated, Big Bend customers must mail in or drop off their water bill payments.