Customer Service Quick Links
Protect your water service line
Starting in January, Water District account holders can opt for a protection program with American Water Resources for just $3.99/month, covering leak repairs from the meter to your house.
⭐BONUS: LVVWD will reimburse the first year of protection for the first 50,000 account holders who enroll with AWR! (Terms apply.)
Find your watering days and group
How can we help you today?
Save water, save money
Get paid to replace your grass with desert plants and trees, and upgrade your home with smart technologies that will help keep you water smart.
Get help with leaks
Learn how to track down leaks in your home and find out if you qualify for financial assistance through our leak adjustment and reimbursement programs.
Your water is safe
Las Vegas’s drinking water meets or surpasses all safety standards. In fact, our water is tested more thoroughly than most bottled water.
Las Vegas is a global leader in water conservation
The Las Vegas Valley gets about 90 percent of its water from the Colorado River, which is facing the worst drought in the river basin's recorded history.
Thanks to the adoption of innovative programs and water conservation measures, Las Vegas has reduced the community’s Colorado River consumption and significantly reduced the impact of new development on our water supply.
With no end to the drought in sight, however, achieving further reductions in water use has taken on a new sense of urgency.
Learn More About Drought and Conservation MeasuresOne of the nation's most reliable water systems
For more than a half century, the Water District and its customers have been investing in one of the nation's most reliable water delivery systems. That investment has paid off. Instances of water main breaks in Southern Nevada are below the national average and our water system has an efficiency rating that is considered world-class.
Explore How Water Gets To Your Tap